Privacy Policy

Westdale Logs is a firewood supply company based in the United Kingdom. This app (the "Firewood Portal") is a business-to-business customer portal operated by Westdale Logs.

For questions about this policy, contact us at: info@westdalelogs.co.uk

When you use this app, we may collect the following information:

• Name — your personal or business contact name
• Email address — used to log in and receive order confirmations
• Order information — products ordered, quantities, delivery notes, and order history

We do not collect payment card details, location data, or any sensitive personal data.

We use your data solely to:

• Provide access to the customer portal
• Process and fulfil your firewood orders
• Send delivery confirmations and invoices by email
• Maintain your order history

We do not sell, share, or use your data for marketing purposes without your consent.

Your data is stored securely using Supabase, a cloud database service. Data is stored on servers within the European Economic Area (EEA). Supabase applies industry-standard security measures including encryption at rest and in transit.

We retain your account and order data for as long as you are an active customer of Westdale Logs. If you request account deletion, we will remove your personal data within 30 days, subject to any legal obligations to retain records (e.g. financial records required by HMRC).

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

To exercise any of these rights, contact us at info@westdalelogs.co.uk.

This app uses a session cookie solely to keep you logged in. No tracking or advertising cookies are used.

We may update this policy from time to time. Any significant changes will be notified via the app or by email.